Monitoring & Alerts
What happens when a reading comes back out of spec: how KeepSpec notifies people, who it escalates to and when, and how to quiet a known issue without losing visibility.
- How out-of-range detection worksWhat triggers an alert, and where it shows up on the web and in the mobile app.
- Acknowledging an alertClearing an open alert, and what acknowledging one actually does.
- The escalation chainOperators, then a supervisor, then site contacts — who gets notified and when.
- Muting alertsQuieting a site, line, or machine for up to 30 days without losing the history.
- Push notifications on the mobile appHow a device gets registered for alerts, and what happens when you tap one.